[ LEGAL ] · LAST UPDATED 25 OCT 2026
Privacy policy
Privacy policy
Privacy policy
Template text — replace with your own policy before publishing. How Synapse handles the information you share with us.
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Information we collect
Information we collect
We collect the details you give us when you book a call or fill in a form, such as your name, work email, company and website. We also receive campaign and analytics data from the ad accounts you connect to us.
We collect the details you give us when you book a call or fill in a form, such as your name, work email, company and website. We also receive campaign and analytics data from the ad accounts you connect to us.
We do not ask for information we do not need to run your engagement.
We do not ask for information we do not need to run your engagement.
SEC 01 / 07
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How we use it
How we use it
We use your information to reply to enquiries, run and report on your campaigns, and improve our services. We use connected account data only for the work you hired us to do.
We use your information to reply to enquiries, run and report on your campaigns, and improve our services. We use connected account data only for the work you hired us to do.
We do not sell personal information.
We do not sell personal information.
SEC 02 / 07
SEC 02 / 07
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Cookies and analytics
Cookies and analytics
This site uses cookies and similar tools to remember preferences and understand how visitors use the pages. You can block or delete cookies in your browser settings at any time.
This site uses cookies and similar tools to remember preferences and understand how visitors use the pages. You can block or delete cookies in your browser settings at any time.
Blocking some cookies may change how parts of the site behave.
Blocking some cookies may change how parts of the site behave.
SEC 03 / 07
SEC 03 / 07
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Sharing
Sharing
We share information only with providers that help us deliver the service, such as hosting, analytics, email and ad platforms. These providers may use it only to perform services for us.
We share information only with providers that help us deliver the service, such as hosting, analytics, email and ad platforms. These providers may use it only to perform services for us.
We may also share information where the law requires it.
We may also share information where the law requires it.
SEC 04 / 07
SEC 04 / 07
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Data retention
Data retention
We keep personal information for as long as we need it for the purpose it was collected, or as the law requires. When an engagement ends we remove or return client data on request.
We keep personal information for as long as we need it for the purpose it was collected, or as the law requires. When an engagement ends we remove or return client data on request.
Backups are cleared on a regular schedule.
Backups are cleared on a regular schedule.
SEC 05 / 07
SEC 05 / 07
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Your rights
Your rights
Depending on where you live, you may ask to see, correct, export or delete the personal information we hold about you. You may also object to certain uses of it.
Depending on where you live, you may ask to see, correct, export or delete the personal information we hold about you. You may also object to certain uses of it.
Send your request to the address below and we will reply within a reasonable time.
Send your request to the address below and we will reply within a reasonable time.
SEC 06 / 07
SEC 06 / 07
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Contact
Contact
Questions about this policy can go to partner@synapse.co. Please include the name and email address you used with us so we can find your records.
Questions about this policy can go to partner@synapse.co. Please include the name and email address you used with us so we can find your records.
SEC 07 / 07
SEC 07 / 07
C01
C01
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C02
C03
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[ 012 — CONTACT ]
[ 012 — CONTACT ]
Let’s talk.
Let’s talk.
Let’s talk.
SLOTS FOR NOVEMBER
SLOTS FOR NOVEMBER
3 LEFT
3 LEFT
C01 · TALK TO A STRATEGIST
C01 · TALK TO A STRATEGIST
Tell us where the numbers stand. A strategist reads every message and replies within a day.
Tell us where the numbers stand. A strategist reads every message and replies within a day.
4 STRATEGISTS
4 STRATEGISTS
· ONLINE
· ONLINE
C02 · NOTES FROM THE DESK
C02 · NOTES FROM THE DESK
Occasional notes on what we test and what wins.
Occasional notes on what we test and what wins.
1,400+ LIVE CAMPAIGNS · $48M+ MANAGED
1,400+ LIVE CAMPAIGNS · $48M+ MANAGED
C03 · SYNAPSE®
C03 · SYNAPSE®
Created by Lamin Touray
Created by Lamin Touray
© 2026 Synapse
© 2026 Synapse
